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Special Service Campaign for the Airbag Sensor inspection/replacement on certain Toyota Models

The following Toyota models are affected by the Special Service Campaign for the Airbag Sensor inspection and/or replacement:
Involved Units
Production period
Alphard 260 May 20, 2015 to October 28, 2015
Corolla 1,764 June 23, 2015 to November 2, 2015
815 November 2, 2015 to February 15, 2016
Hilux 4,304 June 23, 2015 to December 1, 2015
Prius 1 November 27, 2015 to November 27, 2015
Total 7,144  

Covered vehicles are equipped with an airbag system containing Pressure (P) sensors and/or acceleration sensors (also known as G sensors) which detect impact to the vehicle. Due to two different manufacturing issues, the insulation IC chips in affected sensors may peel over time, creating an open circuit. If this were to occur, the airbag warning light will illuminate resulting the affected airbags to become deactivated which could increase the risk of injury to the occupants in the event of a crash.

Customers will be notified by Toyota Motor Philippines Team through Official Notification Letter and will be invited by authorized Toyota Dealerships to inspect and/or replace the Airbag Sensor with a new one at NO COST. Customers may also check if the TOYOTA vehicle is included in any active Service Campaign at

Customers with vehicles included in the service campaign are highly encouraged to immediately set an appointment with any authorized Toyota dealer to perform the necessary vehicle repairs to prevent problems from occurring.

For more information or further inquiries, Customers may contact any authorized Toyota Dealerships or Toyota's Customer Assistance Center (CAC) Hotline +632 8819 2912, email us at [email protected] or direct message through TMP official Facebook page, or 'Contact Support' via MyToyotaPH app.