An issue in the design of a certain brake clutch disc may cause delayed disengagement when shifting to neutral. This could lead to involuntary low-speed forward movement if the foot brake or parking brake is not applied, that may increase the risk of a collision.

Involved customers will be notified by Toyota Motor Philippines through Official Notification Letter and will be invited by authorized Toyota Dealers to perform the necessary reprogramming of the Automatic Transmission ECU. The remedy will be performed at NO CHARGE to vehicle owners. Customers may also check if the TOYOTA vehicle is included in any active Service Campaign at https://online.toyota.com.ph/service-campaign.

Involved customers with vehicles included in the service campaign are highly encouraged to immediately set an appointment with any authorized Toyota dealer to perform the necessary reprogramming of the Automatic Transmission ECU and prevent problems from occurring.

For more information or further inquiries, Customers may contact any authorized Toyota Dealerships or Toyota's Customer Assistance Center (CAC) Hotline +632 8819 2912, email us at [email protected] or direct message through TMP official Facebook page, or 'Contact Support' via MyToyotaPH app.