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Special Service Campaign for the Manual Valve Shift lever inspection/replacement on certain Toyota Hiace Models

The following Toyota models are affected by the Special Service Campaign for the Manual Valve Shift lever inspection and/or replacement:
Involved Units
Production period
Hiace 2,080 December 12, 2009 to March 5, 2012
Total 2,080  

The pivot connection of the Manual Valve Lever has insufficient strength. The Manual Valve Lever is connected to the shift lever of the Automatic Transmission by the Valve Body. With this condition, there is a possibility that the Valve Body may not operate to properly shift to the intended shift position.

Customers will be notified by Toyota Motor Philippines Team through Official Notification Letter and will be invited by authorized Toyota Dealerships to inspect and/or replace the Manual Valve Lever Sub-assembly with a new one at NO COST. Customers may also check if the TOYOTA vehicle is included in any active Service Campaign at

Customers with vehicles included in the service campaign are highly encouraged to immediately set an appointment with any authorized Toyota dealer to perform the necessary vehicle repairs to prevent problems from occurring.

For more information or further inquiries, Customers may contact any authorized Toyota Dealerships or Toyota's Customer Assistance Center (CAC) Hotline +632 8819 2912, email us at [email protected] or direct message through TMP official Facebook page, or 'Contact Support' via MyToyotaPH app.