Involved vehicles are equipped with curtain shield airbags located in the left and right side roof rails. Eachcurtain shield airbag uses a “hybrid” type inflator which contains compressed gas in one chamber of theinflator and propellant in another; these chambers are welded together. Some of the inflators may have aminute crack in the weld area, and the crack may propagate over time, separating at the weld portion. If aninflator separates, the curtain shield airbag may partially deploy, and may increase injury to vehicleoccupants.

Customers will be notified by Toyota Motor Philippines Team through an Official Notification Letter and willbe invited by authorized Toyota Dealerships for inspection and if necessary, install retention brackets on theCurtain Shield Airbag with a new one at NO COST. Customers may also check if the TOYOTA vehicle is included in any active Service Campaign at https://online.toyota.com.ph/service-campaign.

Customers with vehicles included in the service campaign are highly encouraged to immediately set an appointment with any authorized Toyota dealer to perform the necessary vehicle repairs to prevent problems from occurring.

For more information or further inquiries, Customers may contact any authorized Toyota Dealerships or Toyota's Customer Assistance Center (CAC) Hotline (02) 8819 2912, email us at [email protected] or direct message through TMP official Facebook page, or 'Contact Support' via MyToyotaPH app.