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Customer Satisfaction Campaign Lower Instrument Panel Airbag (Driver's Knee Airbag) on certain Toyota GR Supra Models

The following Toyota models are affected by the Customer Satisfaction Campaign for the Driver’s Knee Airbag retrofit:
Model
Involved Units
Production period
GR Supra 174 March 29, 2019 to November 18, 2022
Total 174  

The subject vehicle has been produced without Driver’s side knee airbag due to improper production specification, although sales documents such as the catalog described the driver’s knee airbag is installed. Even if the Driver’s side knee airbag is not equipped, the vehicle safety function is secured.

Customers will be notified by Toyota Motor Philippines Team through Official Notification Letter and will be invited by authorized Toyota GR Performance Dealers to retrofit the Driver’s Side Knee Airbag at https://online.toyota.com.ph/service-campaign.

Customers with vehicles included in the service campaign are highly encouraged to immediately set an appointment with any authorized Toyota dealer to perform the necessary vehicle repairs to prevent problems from occurring.

For more information or further inquiries, Customers may contact any authorized Toyota Dealerships or Toyota's Customer Assistance Center (CAC) Hotline +632 8819 2912, email us at [email protected] or direct message through TMP official Facebook page, or 'Contact Support' via MyToyotaPH app.