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Special Service Campaign for the Lower Ball Joint inspection/replacement on certain Toyota Camry Models

The following Toyota models are affected by the Special Service Campaign for the Lower Ball Joint inspection and/or replacement:
Involved Units
Production period
Camry 321 March 2011 to August 2014
Total 321  

The Junction Block was improperly assembled which may reduce the contact surface of the Junction Block Terminal and Wire Harness. At this condition, there is a possibility that the blower fan motor may become inoperative.

Customers will be notified by Toyota Motor Philippines Team through Official Notification Letter and will be invited by authorized Toyota Dealerships to inspect and/or replace the front suspension lower ball joint with a new one at NO COST. Customers may also check if the TOYOTA vehicle is included in any active Service Campaign at

Customers with vehicles included in the service campaign are highly encouraged to immediately set an appointment with any authorized Toyota dealer to perform the necessary vehicle repairs to prevent problems from occurring.

For more information or further inquiries, Customers may contact any authorized Toyota Dealerships or Toyota's Customer Assistance Center (CAC) Hotline +632 8819 2912, email us at [email protected] or direct message through TMP official Facebook page, or 'Contact Support' via MyToyotaPH app.