Involved vehicles are equipped with a sports bar affixed through brackets. Under certain severe usage conditions, the brackets may crack causing the sports bar to potentially detach from the vehicle. If this occurs, it could become hazardous to other vehicles and pose a safety risk for pedestrian traffic.

Involved customers will be notified by Toyota Motor Philippines through an Official Notification Letter and will be invited by authorized Toyota Dealers to replace the Sports Bar with a new and improved one at NO COST to the vehicle owners. However, while the replacement part is not yet available, our authorized Toyota Dealers will remove the Sports Bar to prevent potential problems from occurring. Please note that our Authorized Toyota Dealers will contact involved customers once the replacement part becomes available.

Customers may also check if the Toyota vehicle is included in any active Service Campaign at https://online.toyota.com.ph/service-campaign.

Involved customers with vehicles included in the Service Campaign are highly encouraged to immediately set an appointment with any authorized Toyota Dealers to perform the necessary remedy for the Sports Bar and prevent problems from occurring.

For more information or further inquiries, Customers may contact any authorized Toyota Dealerships or Toyota's Customer Assistance Center (CAC) Hotline +632 8819 2912, email us at [email protected] or direct message through TMP official Facebook page, or 'Contact Support' via MyToyotaPH app.