Special Service Campaign for the Fuel Pump replacement on certain Toyota Models
| Model |
Involved Units
|
Production period | ||
| FJ Cruiser | 3,223 | September 2, 2013 | to | June 3, 2015 |
| May 31, 2018 | to | April 9, 2019 | ||
| Corolla | 1,976 | December 25, 2017 | to | April 19, 2019 |
| Innova | 2,142 | January 1, 2017 | to | October 15, 2019 |
| Alphard | 1,792 | September 4, 2017 | to | May 25, 2019 |
| Fortuner | 950 | October 28, 2017 | to | September 19, 2018 |
| January 4, 2019 | to | June 20, 2019 | ||
| Prado | 693 | September 6, 2013 | to | March 2, 2015 |
| May 31, 2018 | to | April 17, 2019 | ||
| Avanza | 18,063 | October 2, 2017 | to | July 11, 2019 |
| Rush | 17,860 | April 2, 2018 | to | July 4, 2019 |
| 86 | 32 | April 13, 2018 | to | October 31, 2018 |
| Total | 46,731 | |||
Only gas variants are affected by this Special Service Campaign.
Fuel pump may stop operating due to deformation of fuel pump impeller. This can result to warning lights and messages, rough engine idling, vehicle stall and inability to be restarted. This could increase risk of crash if this occurs while driving at high speeds.
Customers will be notified by Toyota Motor Philippines Team through Official Notification Letter and will be invited by authorized Toyota Dealerships to replace the Fuel pump with a new one at NO COST. Customers may also check if the TOYOTA vehicle is included in any active Service Campaign at https://online.toyota.com.ph/service-campaign.
Customers with vehicles included in the service campaign are highly encouraged to immediately set an appointment with any authorized Toyota dealer to perform the necessary vehicle repairs to prevent problems from occurring.
For more information or further inquiries, Customers may contact any authorized Toyota Dealerships or Toyota's Customer Assistance Center (CAC) Hotline +632 8819 2912, email us at [email protected] or direct message through TMP official Facebook page, or 'Contact Support' via MyToyotaPH app.