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Special Service Campaign for the Fuel Pump replacement on certain Toyota Models

The following Toyota models are affected by the Special Service Campaign for the Fuel Pump replacement:
Involved Units
Production period
FJ Cruiser 3,223 September 2, 2013 to June 3, 2015
May 31, 2018 to April 9, 2019
Corolla 1,976 December 25, 2017 to April 19, 2019
Innova 2,142 January 1, 2017 to October 15, 2019
Alphard 1,792 September 4, 2017 to May 25, 2019
Fortuner 950 October 28, 2017 to September 19, 2018
January 4, 2019 to June 20, 2019
Prado 693 September 6, 2013 to March 2, 2015
May 31, 2018 to April 17, 2019
Avanza 18,063 October 2, 2017 to July 11, 2019
Rush 17,860 April 2, 2018 to July 4, 2019
86 32 April 13, 2018 to October 31, 2018
Total 46,731  

Only gas variants are affected by this Special Service Campaign.

Fuel pump may stop operating due to deformation of fuel pump impeller. This can result to warning lights and messages, rough engine idling, vehicle stall and inability to be restarted. This could increase risk of crash if this occurs while driving at high speeds.

Customers will be notified by Toyota Motor Philippines Team through Official Notification Letter and will be invited by authorized Toyota Dealerships to replace the Fuel pump with a new one at NO COST. Customers may also check if the TOYOTA vehicle is included in any active Service Campaign at

Customers with vehicles included in the service campaign are highly encouraged to immediately set an appointment with any authorized Toyota dealer to perform the necessary vehicle repairs to prevent problems from occurring.

For more information or further inquiries, Customers may contact any authorized Toyota Dealerships or Toyota's Customer Assistance Center (CAC) Hotline +632 8819 2912, email us at [email protected] or direct message through TMP official Facebook page, or 'Contact Support' via MyToyotaPH app.