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Special Service Campaign for Engine ECU Reprogramming on Toyota Raize Model

As part of its corporate commitment to product safety and quality, Toyota Motor Philippines (TMP) has launched a Special Service Campaign to conduct reprogramming of the Engine ECU on certain Toyota Raize model.
Model
Involved Units
Production period
Raize 28,828 December 1, 2021 to July 15, 2024
Total 28,828  

The subject vehicles are equipped with a certain engine ECU. Due to improper programming of the engine ECU, under certain driving conditions, such as frequent braking operation in high altitude areas, there is a possibility that the suction pressure in the brake booster could not be maintained as designed. If this occurs, this could make the brake pedal harder to press, which means the vehicle might take longer to stop.

Involved customers will be notified by Toyota Motor Philippines through Official Notification Letter and will be invited by authorized Toyota Dealers to perform the necessary reprogramming of the Engine ECU. The remedy will be performed at NO CHARGE to vehicle owners. Customers may also check if the Toyota vehicle is included in any active Service Campaign at https://online.toyota.com.ph/service-campaign.

Involved customers with vehicles included in the service campaign are highly encouraged to immediately set an appointment with any authorized Toyota dealer to perform the necessary reprogramming of the Engine ECU and prevent problems from occurring. You may also schedule the repair during your Periodic Maintenance appointment if the vehicle is already due or approaching its regular maintenance schedule.

For more information or further inquiries, Customers may contact any authorized Toyota Dealerships or Toyota’s Customer Assistance Center (CAC) hotline at (02) 8819 2912, email us at [email protected] or direct message through TMP official Facebook page, or 'Contact Support' via MyToyotaPH app.