The subject vehicles are equipped with a Parking Assist ECU, which is part of the Panoramic View Monitor (PVM) system that displays the rearview image. Due to the ECU programming, the rearview image may sometimes freeze briefly when reversing if reverse is selected shortly after the ignition is turned on, or it may fail to display when the vehicle is restarted within a short time. These conditions could increase the risk of an accident while backing up.

Toyota Motor Philippines will notify involved customers through an Official Notification Letter and will be invited by authorized Toyota Dealers to reprogram the Parking Assist ECU at NO CHARGE to the vehicle owners. Customers may also check if their vehicles are included in any active Service Campaign for Toyota models at https://online.toyota.com.ph/service-campaign.

Involved customers with vehicles included in the service campaign are highly encouraged to immediately set an appointment with any authorized Toyota dealer to perform the necessary repair and prevent problems from occurring. Customers may also schedule the repair during the Periodic Maintenance appointment if the vehicle is already due or approaching its regular maintenance schedule.

*For more information or further inquiries, Customers may contact any authorized Toyota Dealerships or Toyota’s Customer Assistance Center (CAC) hotline at +632 8819 2912, email   [email protected], direct message through TMP Official Facebook Page, or “Contact Support” via MyToyotaPH app.