The affected vehicles are equipped with a Panoramic View Monitor (PVM) system, which uses multiple cameras around the vehicle to capture and display images. Due to a parts manufacturing error with the forward and side camera sensors during a specific production period, there is a chance that cracks may develop on these sensors. Over time, these cracks can grow and cause internal circuit failure, which may result in the PVM being unable to display the forward or side-view areas.

Toyota Motor Philippines will notify involved customers through an Official Notification Letter and will be invited by authorized Toyota Dealers to inspect the cameras of the Panoramic View Monitor (PVM) at NO CHARGE to the vehicle owners. Customers may also check if their vehicles are included in any active Service Campaign for Toyota models at https://toyota.com.ph/service-campaign. Please note: Repair parts for this campaign are currently unavailable but are expected to be ready by end of March 2026 or later. Your Toyota dealer will contact you as soon as parts arrive so the necessary servicing can be performed at no cost to you.

Involved customers with vehicles included in the service campaign are highly encouraged to immediately set an appointment with any authorized Toyota dealer to perform the necessary repair and prevent problems from occurring. Customers may also schedule the repair during the Periodic Maintenance appointment if the vehicle is already due or approaching its regular maintenance schedule.

*For more information or further inquiries, Customers may contact any authorized Toyota Dealerships or Toyota’s Customer Assistance Center (CAC) hotline at +632 8819 2912, email   [email protected], direct message through TMP Official Facebook Page, or “Contact Support” via MyToyotaPH app.