The affected vehicles have a rear window defogger connected to the vehicle’s power distribution box through a wire harness. A terminal on the power distribution box that supplies power to the defogger may have been installed in the wrong position. If this happens, the connection could be weak or missing, causing the rear window defogger to stop working. This may reduce visibility through the rear window when there is moisture or fog while driving.

Involved customers will be notified by Toyota Motor Philippines through Official Notification Letter and will be invited by authorized Toyota Dealers to replace the Power Distribution Box (PDB) at NO CHARGE to the vehicle owners. Customers may also check if their vehicles are included in any active Service Campaign at https://online.toyota.com.ph/service-campaign for all Toyota models.

Involved customers with vehicles included in the service campaign are highly encouraged to immediately set an appointment with any authorized Toyota dealer to perform the necessary repair and prevent problems from occurring. Customers may also schedule the repair during the Periodic Maintenance appointment if the vehicle is already due or approaching its regular maintenance schedule.

*For more information or further inquiries, Customers may contact any authorized Toyota Dealerships or Toyota’s Customer Assistance Center (CAC) hotline at +632 8819 2912, email   [email protected], direct message through TMP Official Facebook Page, or “Contact Support” via MyToyotaPH app.